Frequently Asked Questions
Everything you need to know about your APORRO experience.
What materials are used in APORRO jewelry?
We use premium materials including 925 sterling silver, brass with 5x gold plating, and hand-set cubic zirconia or Moissanite stones to ensure durability and a high-end finish.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express shipping arrives within 3-5 business days after the processing period.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made jewelry is final sale and cannot be returned.
Does the jewelry tarnish or fade?
Our jewelry is finished with an anti-tarnish coating; however, to maintain its shine, we recommend avoiding contact with water, sweat, and harsh chemicals like perfume.
Can I track my order?
Yes, once your order is shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Do you offer a warranty on your products?
Yes, APORRO provides a 365-day warranty covering manufacturing defects. If your jewelry experiences any issues related to craftsmanship, we will repair or replace it.